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Returns and Refunds
We accept returns within 30 days of delivery for items that are unopened, unused, and in their original
packaging.
If the item is unopened, unused, and in its original condition and packaging, you may request a full refund.
Edible, drinkable, or ingestible products, including supplements, cannot be returned or refunded if the original
packaging is missing, even if the product has not been used.
For non-consumable products such as clothing, accessories, or gear, we may offer a partial refund if the
original packaging is missing and the item is still unused and in good condition
All returns must include proof of purchase.
Customers are responsible for the cost of return shipping.
To start a return, email support@bybarebones.com.
Cancellation Policy
We offer subscriptions and pre-orders.
Subscriptions
Subscriptions can be canceled or modified at any time.
Use the link in your order confirmation email to manage your subscription.
Some subscriptions may renew automatically. Cancel before the renewal date to avoid being charged.
Pre-orders
You may cancel a pre-order at any time before it is fulfilled.
If the item has already shipped, you can request a return following our return policy.
Shipping and Delivery
We ship using USPS Priority Mail within the United States. Estimated delivery is 1 to 3 business days after
processing.
You will receive tracking information once your order ships.
Delivery times may vary based on holidays, weather, or carrier delays.
We do not offer international shipping at this time.
Warranty and Shipping Protection
We do not offer a standard product warranty. However, you may choose to add shipping protection for $1 at
checkout, which insures your order against loss or damage during transit.
If your order is lost or arrives damaged and you purchased shipping protection, contact us for a replacement.
Payment Security
We use trusted services like Shopify and PayPal to process your payment securely.
Your payment information is encrypted using SSL technology.
We do not store your credit card or payment details.
Privacy and Data Rights
We comply with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
You have the right to:
Access the personal data we collect about you
Request that we correct or delete your data
Opt out of the sale or sharing of your personal information
Withdraw consent for marketing communications
To submit a request, click Do Not Sell or Share My Personal Information or email
support@bybarebones.com.
We also honor Global Privacy Control (GPC) signals from supported browsers.
Accessibility
We are committed to making our website accessible to everyone.
If you experience difficulty accessing any content, email us at support@bybarebones.com and we will do our best to assist you.
Terms of Service
By using this site or placing an order, you agree to the following:
You will use our site and products only for lawful purposes.
You are responsible for keeping your account information safe.
We are not liable for indirect damages that result from use of our site or products.
Any disputes will be handled under the laws of the state of California.
Full Terms of Service are available upon request.
